Effective Date: July 2024
Last Updated: December 2024
Tripkaa Pte. Ltd. values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tripkaa.com (Website) and use our services.
1. Data We Collect
We may collect and process the following types of personal data:
a. Personal Information Provided by You
- Identity Data: Full name, title, nationality, and date of birth.
- Contact Data: Email address, phone number, and residential address.
- Booking Data: Travel preferences, hotel bookings, flight information, and payment details.
- Account Credentials: Login ID, password, and profile details.
b. Information Collected Automatically
- Technical Data: IP address, device type, browser type, operating system, and time zone.
- Usage Data: Pages visited, time spent on the site, clicks, and search queries.
- Location Data: Geolocation information from your device, if you consent.
c. Data from Third-Party Sources
- Partner hotels, airlines, and travel service providers.
- Payment processors like Stripe.
- Advertising and analytics providers such as Google Analytics.
2. How We Use Your Data
We process your personal data to:
- Provide and manage our travel booking services.
- Process payments securely.
- Send booking confirmations, notifications, and updates.
- Personalize and improve your experience on our Website.
- Ensure compliance with legal and regulatory obligations.
- Monitor and prevent fraudulent or unauthorized activities.
- Send marketing materials and promotional offers, with your consent.
3. Sharing Your Data
We may share your personal data under the following circumstances:
- With Travel Partners: Hotels, airlines, and service providers for booking purposes.
- Payment Processors: To facilitate secure payment transactions.
- Third-Party Service Providers: IT support, analytics tools, and marketing platforms.
- Legal Compliance: If required to comply with legal obligations or court orders.
- Business Transfers: In the event of a merger, acquisition, or business sale.
Note: We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
Tripkaa uses cookies and similar technologies to:
- Improve Website performance and your user experience.
- Provide relevant advertisements.
- Analyze usage and traffic data.
You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
5. International Transfers
As a global travel service provider, your data may be transferred and processed outside your country of residence, including in jurisdictions with different data protection laws. We ensure adequate safeguards are in place to protect your personal data, such as Standard Contractual Clauses or similar legal frameworks.
6. Data Security
We implement strict security measures to protect your personal data, including:
- Encryption of sensitive data.
- Access controls and secure servers.
- Regular monitoring to detect security breaches.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data.
- Right to Object: Withdraw consent or opt-out of direct marketing.
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Receive a copy of your data in a usable format.
To exercise your rights, please contact us at support@tripkaa.com
9. Marketing and Opt-Out
If you subscribe to our newsletters or marketing materials, you can opt out at any time by:
- Clicking the unsubscribe link in the email.
- Contact us at support@tripkaa.com
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date.